Salesforce Lead Developer | Audley Careers Hello, world!

Salesforce Lead Developer, London;Witney;Hybrid

Salary: Dependent on Experience

About us  
Audley Travel is an award-winning, consistently recognised tour operator that specialises in tailor-made travel in over 80 countries. Our clients come to us because we are the true experts of the region and use our knowledge to provide
meaningful travel experiences. Our employees are passionate about travel and exploring other cultures.  In 2021, we proudly celebrated serving our travel clients for 25 years.  Take a look at our video below to get a real taste of who we are and what we love doing:   
The role 
Audley Travel is growing in terms of sales volume, markets, travel destinations, and product, therefore, the role will be managing a constant demand for development. This being such a critical system, the role will require you to support Product Owners from Marketing, Product, Sales and Operations to meet their demand for development and support them during system failures that will impact key performance metrics. Work with managed services partner and supplier to make sure the delivery happens within committed timelines.

Other key responsibilities include: 

  • Working closely with the Product Owners, Business Analysts, Architects and Test/QA to coordinate the evaluation, scope, and completion of Salesforce & Kaptio development requests. Development requests can cover liaison with Kaptio for product enhancements, Salesforce Apex development, Salesforce and Kaptio configuration, integrations via APIs, reports and dashboards, monitors and operations automation
  • To take a lead in all aspects of the software development life cycle (SDLC) e.g. discovery, requirements, analysis, design, architecture, implementation, testing and documentation
  • Maintain and develop Salesforce and Kaptio skills to support product releases and the broader adoption of the platform and be recognised as a subject matter expert. Assist in growing the Salesforce skill set across the organization. Help mentor and develop the team alongside your own work
  • Provide diagnostic skills to identify root causes and remediation as part of 3rd line support for Salesforce & Kaptio related issues according to the Incident Management process
  • Establish best practices for Salesforce development, review the team’s development practice against the standards, architectures, and designs
  • Produce technical designs (high and low level), effort estimations
  • Document new systems or processes developed and ensure this is communicated to all relevant parties
About you 
As a Salesforce Lead Developer you will have the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Creative and analytical thinker with strong problem-solving skills.

Additional experience required: 
  • Experience creating solution and technical architecture for complex Salesforce implementation covering – Service, Sales, Experience, Marketing clouds and integration with line of business applications
  • Azure DevOps tool skills to manage repositories (GIT), artefacts, pipelines and plugins to Salesforce
  • Advanced working experience on automated Salesforce deployment & CI/CD tooling, conflict resolutions
  • Expert understanding of the salesforce platform, with the ability to build custom apps using advanced Apex, triggers, visualforce, lightning (Aura and LWC), JavaScript, platform events, streaming API, custom email handlers, JSON, SOQL
  • Working experience on integrations using REST and SOAP API’s (point-to-point & using middleware)
  • Demonstrable Salesforce Development Experience
  • Competency in the Agile development methodology

What you’ll get in return 
  • Holiday – 25 days rising to 30 with length of service  
  • A day off for your birthday  
  • Smart Working – This provides the opportunity for all of our employees to have more choice and flexibility when it comes to deciding where, when and how we work within the UK  
  • Healthshield health cash plan 
  • PERKS Benefits Platform –  access to discounts and cashback with hundreds of retailers  
  • Discounted Audley trips and access to staff travel discount websites  
  • Enhanced pension scheme
  • Sabbatical leave  
  • Enhanced family leave  
  • Long service awards 

We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.