Travel Sales Specialist | Audley Careers Hello, world!

Travel Sales Specialist, Boston

Salary:

About us
Audley Travel is an award-winning, consistently recognised tour operator that specialises in tailor-made travel in over 80 countries. Our clients come to us because we are the true experts of the region and use our knowledge to provide an unforgettable experience.

Undeniably, the past 18 months have been challenging times for the travel industry, however Audley Travel is proud to be entering the upward trajectory of our recovery. Being backed by Investors, we have a growth mindset which is always looking at ensuring that the longevity and success of Audley Travel’s future continues. We are proud to have recently completed a significant upgrade to our technology systems and we continue to invest heavily in our future. As we are now starting to focus towards returning to our pre-pandemic growth phase, we are recruiting to meet the needs of our clients and support teams. 

Everyone you work with here is passionate about travel and exploring other cultures! Beyond that, you will be surrounded by supportive, success-driven individuals. We work to create a fun and competitive environment and pride ourselves on recognising top performers. Each team here works collaboratively with one another, as we are each other’s biggest resource. And in 2021, we turned 25!!! Check out the video below to get a real taste of who we are and what we love doing:

https://www.youtube.com/watch?v=H-AhWeqsvds


Travel Sales Specialist
Audley Travel is one of the world's leading custom travel businesses with operations in the UK and North America. Although like many industries travel faces much disruption, Audley is uniquely positioned to continue its stellar track record of growth when travel once again returns.

Due to an increase in client demand, we are now searching for ambitious Travel Sales Specialists otherwise known in-house as ‘Country Specialists’ to join our region-specific sales teams  to be based in our office in Boston, Massachusetts, USA. A Country Specialist is responsible for handling the full sales cycle of a client’s journey from the initial sales inquiry to post trip feedback. Our clients come to us because we are the true experts of the region and use our knowledge to provide an unforgettable experience.

The teams we are currently hiring for are:
  • Australia & New Zealand
  • Southeast Asia
  • Europe
  • South America
  • US Domestic
  • Middle East
  • Africa Safari
Day to Day:
  • Following up on warm leads
  • Help our clients to find out the who-what-when-where and why’s of their trip
  • Creating truly custom-built itineraries and personalizing them to fit within each individual client’s needs
  • You will book and liaise with hotels, tour operators and airlines being the client’s point of contact for each requirement
  • With an obsessive, keen eye for detail and distinctive high level of customer service skills your goal is to ensure all clients returning home have had a trip which exceeds their expectations, motivating them to return as a client again
  • You will be comfortable working to sales targets but equally happy doing the administrative tasks as this is a 360 degree role where you will handle every detail of the booking from initial inquiry to the clients returning home
Development:
  • Extensive sales, product and systems training which will continue with your career at Audley Travel. Working your way up a career path which will give you extra responsibilities and $3000 - $4000 salary increases with each promotion along the way
  • Working very closely with your Regional Sales Manager on a daily basis during your onboarding period you will be given the support you need to be successful in this role
Who are we looking for?
The skills we have found make a successful Country Sales Specialist are people who have traveled to the region or who have a passion for travel. They also have strong organization skills, a competitive drive, resilience, assertiveness, and persuasiveness.

Additionally, we look for people who display the values of Audley Travel which are:
  • Passion for travel
  • Positivity
  • Being the difference
  • Being one team
Why Audley?
Everyone you work with here is passionate about travel! However, beyond that you will be surrounded by supportive, success driven individuals. We work to create a fun and competitive environment and pride ourselves on recognising top performers. Even though we are a competitive group, it is by no means a cutthroat sales environment. Each team here works collaboratively with one another, as we are each other’s biggest resource!

Package:
The Country Specialist role starting salary is $40,000, increasing to $45,000 after successfully passing onboarding. We would expect you to make approximately $2700 in commission during your training and onboarding period, if you do fall short of this figure, we will top up your earnings to this figure at the time of passing your onboarding.

Benefits:
We have extensive benefits on offer including:
• 20 days PTO each year
• Your birthday off each year
• Clear and attractive career ladder
• 100% Employer Paid Health Insurance

We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.

Keeping all of our employees safe is our first priority, especially during the COVID-19 Pandemic. We are currently working 100% remote and will continue to do so until we feel it’s safe and the Government has given us the go ahead to return to our amazing offices, which we miss…a lot! As a result, all interviews are being conducted via Microsoft Teams and all our new joiners are onboarding remotely.

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