Salesforce Development Manager | Audley Careers Hello, world!

Salesforce Development Manager, London;Witney

Salary: Dependent on Experience

Audley Travel is one of the world's leading tailor-made travel businesses with operations in the UK and North America. Although like many industries travel faces much disruption, Audley is uniquely positioned to continue its stellar track record of growth when travel once again returns. We are undertaking a major business transformation, underpinned by significant investment in Technology, and the role represents an exciting opportunity to join the Technology team and be based in either the Witney office, Oxfordshire of the Shepherd's Bush office in London. As Salesforce Development Manager you will:

  • Engage with senior business leaders to understand their business strategy and deliver the development and operations of the Salesforce platform to meet their dynamic needs
  • Lead and develop your team’s capabilities and working practices to improve velocity, release quality and service availability
  • Manage the technical and service relationship with our key suppliers: Salesforce, Kaptio Travel and Travel Service Providers
  • Be a key part of a team that provides service support for this business-critical platform
To succeed in this role, it is essential you can demonstrate you have:
  • Successfully led an application development function from requirement to release, demonstrating competency in business analysis, development, testing, release management, warranty and transition to operations
  • A proven track record of building and implementing a Salesforce roadmap and development releases, managing them through to go-live and meeting project deadlines
  • Advanced knowledge of Salesforce technology, software development practices and systems integration that results in well-designed and robust solutions
  • Improved the capabilities of a team’s Agile and DevOps ways-of-working that resulted in meeting business needs quicker whilst also reducing defects and operational workload
  • Developed the technical and service support relationships with key technology partners
What we are looking for:
  • Gravitas to be able to engage with senior stakeholders to discuss business strategy, Product Ownership maturity and prioritisation, KPIs for delivery and service operations
  • A passion for understanding how your team can improve the business performance metrics of the Sales & Service teams
  • A leader who is ever-learning, open to adopting new ways-of-working, and able to create a culture of excellence in Agile development, engineering and operations
  • Ideally at least one of the following salesforce certifications: Administrator, Platform App Builder, Platform Developer
  • Strong attention to detail, consideration of the full implications and what is needed to deliver an outcome
  • Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel
The package:

Salary is dependent on experience with great benefits on offer.

We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.

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