Sales Support | Audley Careers Hello, world!

Sales Support, Boston

Salary: Dependent on Experience

Audley Travel is now looking to add a highly detail oriented Sales Support member to our Client Experience team in order to support the Country Specialists across the business.   This role will include some of the more detail focused back-office tasks, such as preparation, quality checking, amending and generation of final itineraries  so Specialists can spend more time with clients.

No client contact is required in this role.

o    With a strong desire to get things right, you must be a natural organizer who is able to multi task.

o    A strong attention to detail and ability to focus on detail is crucial. 

o    You must be a confident communicator, who is resilient to pressure, whilst remaining calm and clear minded.

o    You should be able to work independently to given timescales in a fast-paced environment and be self-motivating

o    An interest in travel is essential, although personal knowledge of specific destinations is not required as training will be given. 

o    You should be a positive, energetic and outgoing person who is comfortable interacting with others and will fit in with any team you are working with.  

o    Understanding how important customer service is, you need to be able to appreciate what it’s like being an Audley client and what their expectations are, in order to exceed them.  

o    You should be a problem solver with the confidence to share your solutions between different members of a team 

o    Excellent math and English skills are essential

o    Proficiency in using Microsoft Word/Excel would be advantageous


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