An exciting opportunity has arisen to help grow and develop a new cruise specialism within our popular Alaska & The Arctic team. With your industry experience and in-depth cruise knowledge of Alaska & the Arctic you will quickly become the go-to person for cruise clients interested in visiting this beautiful part of the world.
Audley create truly tailor-made itineraries that are personalised for each and every client. As a self-motivated specialist you will be able to organise your own work day, prioritising sales and customer service whilst being comfortable with a large volume of administration that comes with this 360 degree position. Using your exceptional customer service, keen eye for detail and extensive cruise product knowledge you’ll curate bespoke itineraries which exceed client expectations, motivating them to return to Audley time and again.
- Extensive knowledge of Alaska and ideally Arctic cruise product
- Proven successes of hitting challenging sales targets within travel
- Strong organisation & time management skills
- Exceptional customer service skills
- Team player
You will have an extensive training and induction period that will complement your existing knowledge, following the Audley specialist induction process. This may involve a cruise aboard one of our partner’s ships which could be to any worldwide destination depending on where the ship is at the time of your researh trip. There will also be additional ship visits in UK/Europe and additional training specific to the Cruise Specialist role.
Base salary is highly competitive and dependent upon relevant industry experience. You’ll earn uncapped commission on every booking along with quarterly bonus incentives. We have extensive benefits on offer from 25 days annual leave which increases with each year’s service, season ticket loans, cycle to work scheme, pension, healthcare benefits, a dedicated staff Travel Executive who organises personal trips for Audley employees, free fruit and juice in the office and your birthday off every year!
We are a very friendly team and we love to be social! If you like to rewind after work you can sign up for free yoga classes in the office or have a drink at our on-site subsidised bar or have a friendly game of ping-pong over lunch in the kitchen. We have a great culture and have many social events throughout the year including deck chair cinema events, quiz nights, scavenger hunts not to mention our legendary summer and Christmas parties. Audley strives to create an environment where people love coming to work every day and are able to fulfil their maximum potential.