Day to day:
With your current UK travel sales experience and in-depth country specific knowledge you will quickly become the go-to source of knowledge within the team. Supporting managers by offering fares, sales & product help with more junior members within the team, you will exemplify the Audley ‘One Team’ value.
Audley create truly tailor-made itineraries that are personalised for each and every client. As a self-driven specialist, you will be able to organise your own work day, prioritising sales and customer service whilst being comfortable with a large volume of administration that comes with this 360 degree role where you will book and liaise with hotels, tour operators and airlines along with being the one point of contact for each of your clients. Using your exceptional customer service, keen eye for detail and extensive country & product knowledge, you’ll curate bespoke itineraries which exceeds client expectations, motivating them to return as a client again and again.
- An accomplished & dynamic UK travel sales professional
- Proven success of hitting realistic yet challenging sales targets in the UK travel industry
- Extensive country knowledge of specific destination applying for
- Strong organisation & time management skills
- Exceptional communication & customer service skills
- Team player
All specialists will have a 3 - 4 week familiarisation trip commencing at the end of their second week in the business. You’ll have extensive classroom style training and ongoing opportunities to progress your career. We aim to get specialists on familiarisation trips every 18 months to extend their knowledge in their country of speciality along with offering in-house learning programmes.
Audley have 4 tiers of sales specialist based on experience and each tier/promotion comes with a £3000 salary increase and extra responsibilities within the team.
Base salary is highly competitive and will reflect & reward your industry expertise. You’ll earn uncapped commission on every booking along with quarterly bonus incentives. We have extensive benefits on offer from 25 days annual leave which increases with each years’ service, season ticket loans, cycle to work scheme, pension, a dedicated staff Travel Executive who organises personal trips for Audley employees not to mention free fruit and juice in the office and your birthday off!
We are a very friendly team and we love to be social! If you like to unwind after work, you can sign up for free yoga classes in the office or have a drink at our on-site subsidised bar or have a friendly game of ping-pong over lunch in the kitchen. We have a great culture and have many social events throughout the year including deck chair cinema events, quiz nights, scavenger hunts not to mention summer and Christmas parties! Audley strives to create an environment where people love coming to work every day!