Audley Travel is now looking for Regional Lead Qualification Specialists in our Boston Office.
As a Qualification Specialist you will be working as part of an exciting new Marketing & Sales initiative to nurture new client inquiries and ultimately increase sales conversion. You will specialize in a geographical region, dependent on your travel experience, and will act as an incubator for clients who are uncertain of when or where they want to travel. This will be primarily phone based work but you will need to utilize all written forms of communications to nurture and qualify inquiries to handover to Country Specialists. As a gateway into the business for new clients you will need to quickly establish rapport, convey a passion for travel and explain The Audley Way in a clear and concise manner.
This role offers the potential for development into our Sales and Customer Service teams!
If all this sounds interesting, we would also like you to have:
- Experience of working within a customer facing environment delivering high levels of service.
- Exceptional oral and written English.
- Strong communication and interpersonal skills.
- Ability to work under tight deadlines.
- MS Office skills and familiarity with databases.
- Strong planning and organizational skills.
- High attention to detail and a positive attitude.
What's in it for you:
The ability to work in an industry that you are passionate about. In addition, we offer a solid basic salary and excellent benefits package where we cover 100% of the cost of Medical and dental! We find though that the real benefit to a career at Audley turns out to be the people. The office is really funky, there is a massive focus on wellbeing, with free fruit, yoga, spin classes etc., and a ‘Happy Hour’ on a Friday where you can socialize with a drink and relax after a hard week. Audley really strives to create the environment where our people really love coming to work.
About Audley Travel Group:
Audley connects discerning travelers to a more rewarding travel experience in nearly 80 destinations around the world. Each of our Country Specialists has first-hand knowledge of the best guides, food, lodging, and local secrets in a specific region of the world, having lived or traveled there extensively. This allows them to tailor each journey to a client’s individual travel style and interests. The local knowledge and personalized service creates a streamlined and stress free planning experience.
Our carefully curated experiences, candid advice and level of service including personalized travel packs go above and beyond client expectations.
Audley Travel Group is an Equal Employment Opportunity/Affirmative Action employer. We are committed to the policy of providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability or national origin.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.