About Audley Travel
Audley is a passionate, vibrant company that specialises in creating truly exceptional tailor made travel for discerning clients.
We’re based in a 17th century converted wool mill in rural Oxfordshire.
Audley was established in 1996 as Asian Journeys, offering tailor-made holidays to Vietnam, Cambodia and Laos (Indo-China), though we now travel much further afield.
The heart of our business has always been our Country Specialists. These individuals have all travelled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. They are a hugely varied, sociable crowd unified by their passion for travel. They are also extremely organised and have excellent communication skills - after all, the ability to sell is a key skill without which they can’t possibly succeed.
The company is privately owned and is run on informal but strictly commercial lines. It is structured into the following individual programmes:
- Africa
- Australia, New Zealand & The South Pacific
- Canada, Alaska & The Arctic
- Indian Subcontinent
- Latin America
- North Asia & Arabia
- Southeast Asia
In addition we have separate teams looking after:
- Ticketing
- Finance
- Human Resources & Training
- Marketing
- E-Commerce
- Operations
- Commercial
- Cost Loading
- IT & Systems Development
The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others.
That’s why our people are crucial. We rely on outstanding employees who are committed to providing excellent service. If our employees are happy, they’ll make our clients happy. Then we can all be happy!
We are proud to have received a number of awards over recent years.
We have been the Daily Telegraph Ultra Travel Best Small Tour Operator winner and runner-up for the previous two years and, similarly, have been the winner or runner-up of the Guardian and Observer’s Best Small Tour Operator award for the past five years as well as featuring in Wanderlust magazine’s Top 10 Tour Operators for the past nine years. The readers of Condé Nast Traveller magazine have also voted us their Favourite Specialist Tour Operator 2010.
Additionally, we have been awarded AITO's maximum five stars for our responsible travel policies and we have featured in the Sunday Times' Top 100 Best Small Companies To Work For. This year we are proud to be awarded with an Accreditation from the Best Companies organisation for our working environment.